Question: Does your stream play on Windows and Mac?
Answer: Yes! You'll find complete instructions below.
Question: What is "Stealth Mode"?
Answer: Our new "Stealth Mode" stream provides an easy way for users with bandwidth limitations to listen to our station! If listening at work and your company's IT department has concerns about bandwidth usage, you can opt to use the "Stealth Mode" stream to conserve bandwidth. Users with dial-up Internet connections can also now listen using "Stealth Mode".
Question: Will your stream work with browsers other than Internet Explorer?
Answer: The Penn's Peak Radio stream player is designed to work in Internet Explorer 7, so non-Internet Explorer browsers may experience some compatibility problems, but in most cases the stream still plays back, while some special features (like Stealth Mode and the mute button) don't work.
For user's of non-Internet Explorer browsers, like Firefox, Opera and Safari who have problems listening to the stream using the player built into our website can also open our streams directly in any Windows Media Streaming-capable program (Windows Media Player, QuickTime, VLC), just follow the instructions below.
Question: I click on the "Listen Live Now" button but nothing happens and I don't hear anything, what should I do?
Answer: When you click on the "Listen Live Now" button the streaming player should open, if it does not, your web browser's pop-up blocker is probably preventing it from launching. Just temporary disable your pop-up blocker or allow pop-ups for pennspeakradio.com to listen!
Question: Why is there a delay between your online stream and what I hear on Channel 80?
Answer: Before audio makes it to the Internet it must be processed, converted into data, and compressed - when the audio is played back on your computer, the data must be uncompressed and converted back into audio, which causes some of the delay. Additional delay is caused intentionally, allowing your computer to "buffer" the stream, which helps the stream playback smoothly even if the connection is temporarily disrupted.
Question: I've emailed you a question/comment/complaint about the stream and I haven't heard back from anyone yet. Why not?
Answer: We wish we could respond to everyone immediately, but we do not have 24/7 customer support. We value all feedback and we try to get back to everyone as soon as we can!
Stream Requirements:
- Windows Media Player version 9 or higher (or compatible)
- a JavaScript and ActiveX compatible browser
Listening Instructions:
Most users will prefer using the stream player built into our website, you can open it by clicking on the "Listen Live Now" button in the left hand column near the top of the every page.
If you have problems using the built in stream player you can open the stream directly in Windows Media Player or another compatible program. Note: simply clicking on one of the URLs below will open the URL with your computer's default media player which will also work for many users.
The default stream URL is:
http://boss.streamos.com/wmedia-live/ppradio/11360/96_ppradio-ppr1_060518.asx
The "Stealth Mode" stream URL is:
http://boss.streamos.com/wmedia-live/ppradio/11360/16_ppradio-ppr1_060518.asx
You can copy and paste these URLs into any program you have on your computer which is capable of playing back streaming Windows Media Audio v9.
Here are instructions for common configurations:
Windows XP with
Windows Media Player
1) Copy one of the above stream URLs for either the default stream or the "Stealth Mode" stream. (highlight it, right click and choose COPY)
2) Open Windows Media Player, generally found on the START MENU under ALL PROGRAMS.
3) When Windows Media Player opens, just right click in the title bar area and choose FILE then OPEN URL.
4) Then in the blank OPEN box paste in the stream URL by right clicking and choosing PASTE. The stream URL should now appear in the OPEN box. Now just click OK to listen!
MacOS X with QuickTime
(with the Flip4Mac plug-in installed)
1) Copy one of the above stream URLs for either the default stream or the "Stealth Mode" stream. (highlight it, press Apple+C)
2) Open the QuickTime player, found in the Applications folder.
3) Click the FILE menu and choose OPEN URL...
4) Paste the URL into the OPEN box by pressing Apple+V. The stream URL should now appear in the OPEN box. Now just click OK to listen!
MacOS X with VLC
1) Copy one of the above stream URLs for either the default stream or the "Stealth Mode" stream. (highlight it, press Apple+C)
2) Open the VLC player, found in the Applications folder.
3) Click the FILE menu and choose OPEN NETWORK...
4) Paste the URL into the OPEN box by pressing Apple+V. The stream URL should now appear in the OPEN box. Now just click OK to listen!
NOTE: While testing our stream with VLC we've seen the software produce an error message on some computers when you first open the stream. The stream continues to play normally if you ignore the error message.
VLC is also available for a variety of other major operating systems, and it can be used to playback our streams, visit the VLC website for more information!
Linux users can download the mplayer plug-in for Firefox in order to listen here: http://www.linux-sxs.org/multimedia/mplayermozplug.html
TIP
Spyware and viruses can affect your overall computer performance and dramatically slow down your Internet connection, which could make listening to streaming audio impossible.
Keep your Windows-based computer spyware and virus free by making sure you always have the latest Windows updates installed and by using spyware and virus detection/removal tools regularly.
HELP
After reviewing the Stream FAQ if you are still experiencing difficulty, feel free to contact the technical department for help! Just click here.
